Terms

  • Terms

    Collection

    Conditions

    Returns

    Complains

    Shippingcosts

    How to order

    Details Shop

     

     

    Collection:

     

    Most of our collection contains Collectors Items. Lots of these are only very limited or only 1 piece available.

     

    All our products are VAT inclusive. Shipping rates are not inclusive. They are mentioned at the end of your order.

     

    Conditions:

     

    Wenn we have them in store, products are shipped within 24 hours after ordering/reciving from payment (excluding Fair weekends).

     

    Products with shopping basket could be shipped within 30 days. Please mail to ask if an item is store.

     

    As we attend many fairs internationally, it could happend that the ordered item is sold before we are able to change it in the webshop. If you order an article sold out, we inform you as soon as possible.

     

    Payment can be made after we send you an invoice on our bankaccount. Payment can also be made by Paypal (additional costs to use the Paypal option).  The ordered goods will be shipped after we received the payment.

  • Returns:

     

    You can return your item within 14 days after receiving your order. This is for EU only. Please inform us by mail that you are returning the order: info@deloupe.nl. We try to answer mails within 24 hours. In periods attending fairs, this time limit can be up to 4 workingdays due to limited acces to the internet.

     

    After we receive the products back in unused and original packing we refund the payment for the products. Shipping cost for the returning of your order are on the customers account. By partly returning and returns from outside the Netherlands, we only return the price of the returned goods.

     

    If the goods are not returned in unused and unharmed condition we have the right to refunding the value left.

     

    Complains:

     

    If you have a complain about your received goods, please Email us for the steps to follow: info@deloupe.nl. For new products we keep the guarantee terms of their producers.

     

    Shipping:

     

    We ship international by PostNL. Shipping is added for parcels above 2 kg and registered mail. The costs will be charged on your final order.

     

    If you want something small or far below the 2 kg, please order by mail as it is always possible to ship it as registered letter or small parcel.

     

    How to order:

     

    You can order by shopping basket or by email: info@deloupe.nl.

  • Payment is possible on our bankacount or by Paypal. By payment with Paypal we charge 5% extra. Payment on our bankaccount is free of charge.

     

    If you order by mail, you receive an invoice with all the payment details.

     

     

    Contact:

     

    J. Voorham

  • De Loupe

  • Schutstraat 11-25

    7909 CA  Hoogeveen

    Info@deloupe.nl

    +31 528353722/ +3122478197

    KvK 05032981 Zwolle

    BTW nr: NL 095786399 B 01